Mend is a purpose-built digital platform helping patients prepare for and recover from surgery with confidence.

We combine step-by-step digital care plans with optional virtual coaching to reduce cancellations, prevent complications, and improve outcomes — while saving time for clinics and hospitals.

Our mission is to close the gaps in perioperative care with smarter, scalable support that works for patients, providers, and the broader health system.

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Why We Started Mend

Surgical success doesn’t start in the operating room — it starts with informed, prepared patients.

As clinic leaders and surgeons ourselves, we saw the daily burden of poor prep: cancelled procedures, rushed consults, lost paperwork, overwhelmed patients. There had to be a better way.

That’s why we built Mend — to bridge the gap between appointments, and bring structured, supported care to every patient.

Our Founders

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Trish Jancewicz

Co-Founder & CEO
(Business & Operations)

  • 15+ years leading Riverina Surgical Consulting.

  • Experienced Practice Manager & Practice Nurse.

  • Deep expertise in clinical workflows, digital health adoption, and patient engagement.

  • Led the rollout of Mend’s pilot and MVP platform in a real-world surgical practice.

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Dr. Stephen Jancewicz

Co-Founder & Clinical Lead

  • Senior colorectal surgeon with 25+ years of surgical experience.

  • Former Head of Department – Colorectal Unit, Canberra Hospital.

  • Passionate about patient-centred care and better clinical outcomes through education and technology.

Our Progress

Live Pilot

Riverina Surgical Consulting (Wagga Wagga)

30+

patients supported (ages 65–85) for colonoscopy & minor surgery

0

cancellations among Mend users during pilot

High satisfaction

“It felt like having the nurse at home with me”

Clinic time saved

fewer reminder calls, better-prepared patients

2025 Goals

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Expand to 5+ clinical sites across Australia.

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Build evidence base for outcomes: 30% fewer cancellations, 20% fewer complications.

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Integrate with EMR systems and scale AI-powered triage.

Backed by Experts

We’re collaborating with clinicians, surgeons, and allied health leaders to co-design our protocols, and engaging with key bodies including:

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SA SCOPES Project

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