Transforming Surgical Preparation & Recovery
MEND is an end-to-end patient concierge that safely guides patients through their personalised surgical journey. From before the specialist consultation, through to 4 weeks post operatively, MEND walks you through every step of the journey.
CLARITY.
COMPLIANCE.
CARE.
CLARITY. COMPLIANCE. CARE.
The Problem We Solve
Surgical patients are overwhelmed with too much information all at once.
Sub-optimal preparation causes repeat procedures, delays & cancellations.
Patients often forget or misunderstand key instructions.
Clinic staff repeat instructions, resend documents and rebook procedures a second time.
There's no comprehensive platform for perioperative care. Too many fragmented digital tools none of which address the problem for patients, staff or clinicians.
Without proper patient engagement, compliance, and education, high quality outcomes are at risk.
$36.5M
lost annually in Australia alone due to poor colonoscopy prep.
4+ hours/week of surgeon time
lost on preventable tasks.
$1000+/month of clinic budget
and countless staff hours wasted on disconnected digital tools.
How Mend Works
An end-to-end perioperative care platform combining individualised digital plans with human coaching.
Patient App
Personalised timeline, automated reminders and education, secure messaging, telehealth, symptom tracking throughout recovery at home, medications reminders, diet prompts and access to clinical staff.
Clinician Dashboard
Compliance monitoring, team collaboration, HL7/FHIR security, HIPPA compliant, Australian Privacy Act Compliant).
Optional 1:1 Support
Gives patients a feeling of connectedness and guidance through reminders, videos and other resources from the nurse in between visits.
Virtual check-ins from clinic nurse
Keeps patients educated, compliant and engaged in their care.
Benefits
Reduces risk, confusion, and non-compliance.
Fewer cancellations and complications.
Higher patient satisfaction and confidence.
Hours saved for surgeons and admin staff.
Allows clinicians to monitor progress at home.
Gives patients reassurance and guidance throughout their entire surgical journey.
Who’s It for
Mend is built for the Surgeon in rooms, a Day Surgery setting, or for an Insurance Company to encourage better outcomes of its members.
Surgeons & Clinics
Reduce risk, engage patients in their care, better compliance, reduce admin time and costs while enhancing workflows.
Hospitals
Improve workflows, reduce staffing requirements, reduce cancellations, and ensure patient safety and satisfaction.
Insurers
Drive value-based care and reduce claims for members.
For Investors & Strategic Partners
MEND offers all stakeholders Confidence, Compliance and Care.
We are looking to accelerate our innovative solution with strategic partnerships aligned with our vision and strengths. We are looking to expand our reach and collaborate with partners who would like to leverage the unique value proposition MEND offers.